Return and Refund Policyarticle 1: BOOKING CONDITIONS
You make the purchase as soon as you enter your banking information and validate it. In doing so, you explicitly acknowledge your payment obligation to EDITIONS BURNER
ARTICLE 2: RETURN CONDITIONS AND REFUNDS
For any order of ebooks or dematerialised products, no return or refund is possible as they are considered information products.
For physical products such as books, you are entitled to a withdrawal period of 14 working days upon receipt of your order if it does not suit you.
No return will be possible.
To use your right, you must return the product to us at EDITIONS BURNER at 2 Route de Vatan 36150 Luçay-Le-Libre, inform us by email at firstname.lastname@example.org accompanied by a proof of purchase and postage of the return in order to be able to open a file related to your refund.
Please note that the costs of returning the product as well as the risks incurred during the mailing (loss of the parcel, damaged product, etc.) are at your expense.
A refund will only be possible if the product has not been damaged, used or become unsuitable for re-marketing.
Once the product verification is completed and the above criteria are met, Your request will be accepted and we will proceed as soon as possible to a full refund equivalent to the price of the product at the time of purchase on the means of payment used during the latter.
For any return of product exceeding a total sum of 75€, we advise you to use a tracking postage method. We remind you that we are not responsible for any loss or damage to the package during its shipment.
ARTICLE 3: CONTACT INFORMATION
Any questions regarding the Return and Refund Policy should be sent to email@example.com